I’m Patricia Wroblewski and this is how we support at Mention!

Patricia Wroblewski is a Community Support Hero at Mention, a tool that makes social media monitoring easy. Wine lover and macaron addict, when she isn’t helping customers, she can be found tweeting or pondering the age old question with the rest of her team: what came first? The @mention or the #hashtag? We managed to catch...
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Aishwarya Hariharan about 2 weeks ago 0 Comment
I’m Ryan Engley and this is how we support at Unbounce!
Ryan Engley is the Director of Customer Success at Unbounce, a tool that allows marketers to build, launch, test...
Shankar Ganesh about 3 weeks ago 0 Comment
I’m Micah Bennett and this is how we support at Zapier!
Micah Bennett is the Support Lead at Zapier, a tool that connects the web apps you use so you...
Shankar Ganesh about 4 weeks ago 0 Comment
I’m Alessio Fattorini and this is how we roll at Nethesis!
Alessio Fattorini is a Support Specialist and Product Manager at Nethesis. He’s also NethServer’s Community Manager. When Alessio isn’t saving...
Shankar Ganesh about 4 weeks ago 0 Comment
How To Use Schemas To Upgrade Your Customer Experience
Customer experience no longer begins when users land on your mobile app or your web page. It begins when...
Aishwarya Hariharan about 1 month ago 0 Comment
I’m Scott Markovits and this is how we roll at InVision!
Scott Markovits is the Head of Support at InVision, the world’s leading design collaboration platform. Built to foster collaboration and...
Aishwarya Hariharan about 1 month ago 5 Comments
Six new Freshdesk integrations to spruce up your support
The Freshdesk team has been busy this year integrating Freshdesk to the apps you told us were most important...
Shankar Ganesh about 1 month ago 0 Comment
I’m Megha Derchak and this is how we support at KISSmetrics!
Megha is the Director of Customer Success at KISSmetrics, an analytics platform that helps people identify, understand and improve the...
Aishwarya Hariharan about 2 months ago 0 Comment
I’m Carolyn Breit and this is how we roll at Sprout Social!
Carolyn Breit is a Customer Support Manager at Sprout Social, a social media management tool that helps businesses find...