Yup, that’s true.
Freshdesk’s $10 million Future Fund makes Freshdesk completely free for startups. That’s one year of an award winning customer support tool, totally free. The startups who qualify under the Freshdesk Future Fund program can have a three agent helpdesk completely free. We had quite some media coverage on the announcement, and in case you missed it, here’s a quick run through.
Freshdesk has teamed up with incubators and early stage investors like YouWeb, Tandem Entrepreneurs, Internet India Fund, 500 Startups, and Proudly Made to address their early-stage support needs. This ensures that startups don’t have to worry about allocating valuable funds to CRM tools at critical early stages of growth.
What is on offer?
Qualifying startups will get up to three full-time customer support agents free for an entire year as part of Freshdesk’s “Garden” plan. Any company that has under $1 million in annual revenues and funding is welcome to apply, the Future Fund is not limited to the accelerators we mentioned earlier. The plan includes multi-channel support, which startups can use to support customer relation management through email, phone, their website, forums, Facebook, and Twitter from one dashboard.
Why the Future Fund?
We want you guys to go on to become support heroes like Zappos and Amazon, and we don’t want that to cost you a dime. We are on a mission to make the best customer support tools available and affordable for every small business and startup out there, something that we at Freshdesk firmly believe in.
What do you have to do to get your free helpdesk?
Go to freshdesk.com/startup to start up your helpdesk and holler at email@example.com when you are ready to get the offer applied to your helpdesk.
Please feel free to ask us anything that you might wanna know. We are pretty quick at answering questions, you know. 🙂