Matthew Guay

Matthew Guay is a content marketer on the Zapier team. He lives in Bangkok, is a writer and amateur photographer, and loves finding new ways to get apps to work together.

Matthew Guay on March 8, 2016. 5 min read

The 4 Most Important Help Desk Metrics—and Why Y...

This article is an excerpt from Chapter 9 of Zapier’s new free eBook, The Ultimate Guide to Cu...