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Customer Support Software
ITIL Service Desk Software
In-app support for iOS Apps
Self Service Portal
Integrated Phone Support
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Posts Tagged ‘Customer Satisfaction’
about 1 year ago
Customer service is overrated… And other things to write on your gravestone
There’s simply nothing worse than someone telling you how sorry they are when you can hear they don’t give...
about 2 years ago
Freshdesk Spotlight Part 1 – What is Customer Service?
This post is the first part of a blog series from Freshdesk, in which we will try to answer...
about 3 years ago
Why the Extra Mile matters in Customer Service
Businesses sometimes have a one dimensional approach to customer service. When customers ask for support, they are answered. That’s...
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One part customer service, two parts engagement and a dash of satisfaction
The Secret Sauce to Customer Support
Under the Hood