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Posts Tagged ‘Customer Satisfaction’
2 years ago
Customer service is overrated… And other things to write on your gravestone
This is a follow up to David Heinemeir Hansson’s post on the 37signals blog. To give you a brief...
3 years ago
Freshdesk Spotlight Part 1 – What is Customer Service?
This post is the first part of a blog series from Freshdesk, in which we will try to answer...
4 years ago
Why the Extra Mile matters in Customer Service
Businesses sometimes have a one dimensional approach to customer service. When customers ask for support, they are answered. That’s...
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