Your sales and support teams are going to get really really ‘high’ on this. We just hope they don’t OD on it!
Freshdesk is now integrated with Highrise, the CRM software from 37 Signals.
Agents can track their contacts right from within Freshdesk. The Name, Title, Company Name, Contact Address, Phone Number & Mobile Number fields from Highrise CRM are displayed right next to the ticket in Freshdesk.
There’s nothing like knowing everything you can about the customer when you are troubleshooting their issue, a good reason why we focus quite heavily on our CRM integrations. With this integration, growing businesses get to drive CRM insights from Highrise without leaving Freshdesk.
For those of you who have been waiting for a long time to get that beautiful helpdesk that lets you Highrise, we have just the thing for you.