Bianca on September 28, 2017. 9 min read How Fiverr built a thriving community of millions We’re not dreamers. We’re doers. Nine months after the popular freelance marketplace launched it...
Bianca on August 25, 2017. 5 min read Better together: Building a culture of teamwork in... We often compare working in support at Freshdesk to being part of a pit crew. If you don’t wor...
Bianca on August 11, 2017. 5 min read How our team stays productive The balancing act between work and life is a difficult one to achieve, especially in the onslaught o...
Bianca on June 5, 2017. 3 min read The Untapped Potential of Listening on Social Medi... We choose from a variety of online communication options to manage our daily social interactions, ma...
Bianca on November 25, 2016. 4 min read In Conquest of Helpdesk Gamification Only other organisation and self-improvement enthusiasts might sympathise with me when I say I’ve ...
Bianca on September 1, 2016. 3 min read Bringing you the Freshdesk CTI Framework In the spirit of releasing the Freshdesk SDK and opening up the Freshdesk App Gallery, we’re exci...
