Every product team loves a good review. And so did we. Yesterday GetApp reviewed us on their blog, which we especially loved, because it captured all that’s new in Freshdesk pretty well.
The review of ‘Freshdesk 2.0’ covers: Email Commands, Email to Knowledge Base, Time Tracking & Enhanced Reporting. The review also talks about our free helpdesk for the single-man support team allowing small businesses to use all features at absolutely no cost (and that includes free support as well!).
Our Day Pass feature, in which customers can add occasional/temp agents starting at just $1 per day also gets a special mention.
GetApp calls the business case for Freshdesk ‘compelling’. Read the whole review here. If you’ve not yet experienced Freshdesk, do sign up for Freshdesk’s 21-day free trial and in the words of the GetApp reviewer, make life easy for your support agents!