Our first rollout of languages includes German, French, Spanish, Italian, Portuguese and Polish.
But what if your customers are French, but your agents are Spanish? Well, Freshdesk allows you to use different languages for agents and customers as well.
Admins can configure language for their entire Helpdesk or Users can configure their own language.
So, dear customers,
Tag, Bonjour, Hola, Ciao, Ola, & Czesc,
Welcome to Freshdesk…!! 🙂
We are now available in Finnish as well. Make that 7, and counting!
This solution article contains a list of all the languages supported by Freshdesk. Check it out!