For work or for pleasure,
Or for a cup of hot brew,
The world’s on the move,
And so are you.
As with everything else,
Your workplace is now global,
You gotta be prepared,
You gotta go mobile.
So for the super-hero agents
Who smell and fight trouble
Here’s from your refreshing buddy
You’ve now got FreshMobile!
The Freshdesk Mobile App that you guys have been waiting for is finally here
It’s clean, it’s fast, and it works like a charm across a majority of mobile devices. We are calling it FreshMobile!
We know how annoying it is to have to backup your apps every time you change your phone, or not have access when you only have the wife’s iPad with you. That’s why we decided to build FreshMobile as an HTML 5 mobile application that you can fire right out of your browser.
That means you get the same refreshing experience across Androids, iPhones and all your other mobile devices. And you get to access your help desk from any other device as well, without having to deal with app stores and downloads.
Earlier this year, support agents could manage their help desk right from within their mailboxes, with email commands. Now with FreshMobile, agents get to view tickets, resolve issues and win the love of customers right from their phones. You can read more about FreshMobile here.
Oh, and in case you are wondering, FreshMobile is already available for you. Go ahead – point your phone’s browser to your support portal, and start carrying your help desk in your pocket!
We’d love to hear your thoughts
The Batmobile wouldn’t have been half as awesome if Fox did not get Bruce’s feedback on the prototype. We’d love to hear what you think about FreshMobile and your ideas on how we can shrink your help desk to fit your pocket, without shrinking your support super powers.